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FRONT DESK MANAGEMENT
  • Reservations, Check-Ins, Check-outs, Posting Entries, Housekeeping Updates, Guest Name Lookup and Walk-Ins can be managed all from one Quick Room Screen.
  • View Rates and Availability by Room Type or Room Number and easily make a reservation from the same Availability screen.
  • Use an intuitive Drag and Drop feature to quickly manage room assignments.
  • Utilize the automated Room Ready notification feature to provide that wow factor to your guests.
  • Easily split bills and setup automatic charge routing to handle any billing request.
  • The Rate Adjustment Wizard makes correcting data entry errors a breeze and seamless to your guests with a “clean” folio.
  • Automated credit checks and intelligent reporting will improve service levels.
RESERVATIONS
  • Seamlessly handle reservations from any source from direct bookings and group blocks to OTA/GDS providers and travel agents.
  • Managing a wait list is made simple and upgrades intuitive right from your tape chart.
  • Easy to use and create custom HTML confirmation emails that are automated for Pre-Arrival and Post Departure guest engagement provide a powerful CRM tool.
  • Manage share-withs, back-to-back room moves, revenue add-ons and even custom build a package on the fly.
  • Enhance the guest experience with integration to iQ-POS for Outlet Reservations and Activity Scheduling that provides a single itinerary and confirmation email.
  • iQ-WorldLink seamlessly connects you to your GDS Channel Partner providing Rate and Inventory Updates and automatically entering reservations from the online channels.
  • You can even connect directly to Expedia and/or Booking.com to bypass costly 3rd Party pass through fees.

GUEST PROFILES & HISTORY

  • roomMaster keeps track of all your guests’ information, preferences, stay history and statistics so you can use this information to enhance the guest experience.
  • Robust Profiles are easily exported or merged with 3rd Party CRM tools.
  • Guest history folios are stored permanently for a complete history detail for your guests with reprinting and adjustment features.
Most Robust
It keeps up with the pace of your business and leverages rich data to yield insights that drive better guest experiences and profit margins.
Best Value
All the features you need to manage your hotel are included in one, affordable software package. For all its features, the price is unbeatable.
Most Intuitive
Former hoteliers designed roomMaster with first-hand knowledge of your needs. You and your teams will find the software easy and delightful to use every day.
Top Security
100% PCI DSS-compliance protects your guests’ sensitive payment information and your reputation
Longevity
For 20+ years, we’ve continuously improved roomMaster at the speed technology and guests’ needs change. And that won’t change. When you purchase from us, we become your partner for the long haul.
Richest Features
Every property is different. With over 100 integrations and even more features, roomMaster will meet all of your business’s unique set of needs, and then help you exceed your goals.
Unmatched Flexibility
Whether you have a small bed and breakfast or a thousand-room resort, roomMaster scales to meet your property’s unique needs and budget.
Reliable Support
You can always count on our superior technical support with our affordable maintenance plans.
Fastest Implementation
Great technology should allow you to focus more on service, not software. For us, that starts at setup. roomMaster can be installed and configured in a few hours. You and your teams can learn the software in a few days or less.